Details

IE KARACH SERGEY INN 860100310493 OGRN/OGRNIP 320774600010086 Settlement account 40802810600001360702 Bank JSC “TBank” Bank INN 7710140679 Bank BIC 044525974 Bank correspondent account 30101810145250000974

Support: support@elementa-school.com

Online Bank Card Payment

Our website is connected to internet acquiring, and you can pay for the Goods using Visa, MasterCard, and MIR bank cards. After confirming the selected Goods, a secure window will open with the payment page of the processing center, where you need to enter your bank card details. The 3D Secure protocol is used for additional cardholder authentication. If your Bank supports this technology, you will be redirected to its server for additional identification. Please check with the Bank that issued your card for information on the rules and methods of additional identification.


Security Guarantees

The processing center protects and processes your bank card data according to the PCI DSS 3.2 security standard. Information is transferred to the payment gateway using SSL encryption technology. Further transfer of information occurs via closed banking networks that have the highest level of reliability. IntellectMoney does not transfer your card data to us or other third parties. The 3D Secure protocol is used for additional cardholder authentication. In case you have questions regarding a completed payment, you can contact the payment service customer support via email support@elementa-school.com .


Online Payment Security

The personal information you provide (name, address, phone, e-mail, credit card number) is confidential and not subject to disclosure. Your credit card data is transmitted only in encrypted form and is not stored on our Web server. The security of online payment processing is guaranteed by Prodamus, Yoomoney. All operations with payment cards occur in accordance with the requirements of VISA International, MasterCard, and other payment systems. When transmitting information, special security technologies for online card payments are used, and data processing is conducted on a secure high-tech server of the processing company.


Refund Policy

The Refund Policy (“Policy”) represents the terms under which the IE (“We”) returns funds to users (“You”) in the event of cancellation of our services (“Services”). In the event that you cancel our services but have not used them, we guarantee a full refund of your funds. This includes situations where you purchase a service and then decide to cancel it without having started using it. All refund requests must be submitted in writing and sent to our customer support service within 14 calendar days from the moment of service cancellation. Your request will be reviewed within 5 business days of its receipt. After the refund is approved, the funds will be returned to your original source of payment within 14 business days. We are responsible for returning funds only to the original source of payment. All questions related to refunds should be directed to our customer support service. This Policy is subject to change without prior notice. Your continued use of the services after changes are made to this Policy signifies your acceptance of such changes. All changes take effect from the moment of their publication on our website.